Shipping & Delivery

We know you are very excited and can't wait to get your order! Give us email us at zmlmservice@163.com  if you can’t find the answer to your question!

Shipping Method	Order Value	Shpping Rate	Process Time	Delivery Time
Standard shipping	Order Value≤$29	$5.99	1~2 business days	5~7business days
Standard shipping	Order Value＞$30	Free	1~2 business days	5~7business days
Expedited shipping	All Order	$5.2	1~2 business days	2~3 business days

Where is my package?

We totally understand your frustration when you are not able to find your package. Please check your email or messenger (depending on how you complete the purchase) to see if there’s a tracking number provided. It usually takes 24-48 hours for the system to update the tracking number for you after we prepare the shipment.  

If you did find your tracking number, please check the carrier tracking site with the most up to date status! If it’s delivered but you still can’t find it? Look around to check if the package was delivered to the apartment office, locker, neighbors door, etc. 

If you did all the above but still can’t retrieve your package, please email us at zmlmservice@163.com with your order number and our friendly customer service team will be happy to help!

What’s the difference between Standard Shipping and Expedited Shipping?

Your order will be arriving in 5-7 business days if you selected standard shipping. As for expedited shipping, it usually takes 2-3 business days.  We only ship to the 48 contiguous states. 

How fast is Free Shipping?

We offer free shipping for qualified orders and your order should arrive within 2-5 business days. 
We have a large amount of inventory in local warehouses in various states in the United States, so you don’t have to worry about delivery. In addition, if you have an Amazon account, please check whether we have sent Amazon logistics packages. zmlm will accompany you every day.